A Managed Service Provider (MSP) is essentially an outsourced IT department for a company.
Instead of a business hiring its own internal IT staff, it partners with an MSP. The MSP then takes on the responsibility of managing, monitoring, and maintaining the company’s information technology systems and infrastructure. This is usually done for a fixed monthly fee.
The core idea is to move from a reactive “break-fix” model (where you call for help only when something breaks) to a proactive model, where the MSP works to prevent problems before they happen.
This article contains a list of the best 8 managed service providers that are active in Europe.
The Best MSPs in Europe
Accenture
Accenture is a global systems integrator and consulting company, consistently recognized as a leading global MSP.
The company’s market approach focuses on “strategic managed services” and digitally enabled “Operations”.
Some of their key features includes “SynOps,” an AI-powered automation platform that integrates data, analytics, and other innovative technologies to improve enterprise functions.
Accenture positions itself as a long-term partner for large-scale, end-to-end business transformation, not just IT systems management.
Key Managed Services:
Managed Cloud and Infrastructure: Accenture explicitly offers “Cloud & Infrastructure Managed Services”. This portfolio is focused on modernizing and running hybrid IT infrastructure “from on-prem to cloud to edge”.
Managed Security: This provides 24×7 real-time security monitoring, analysis and reporting, and early warning intelligence. These security services are performed utilizing a combination of internal analysts and proprietary technology in conjunction with Accenture’s global threat intelligence capability to identify known and emerging technology security threats.
Managed Application and Data: Accenture’s “Operations” portfolio is extensive, covering finance, supply chain, HR, and marketing. This means companies can supplement (or completely outsource) these processes to Accenture.
INKI.TECH
INKI is a modern IT partner that expands the traditional concept of Device as a Service (DaaS) to fulfill many of the core functions of a full-service Managed Service Provider (MSP).
INKI’s core expertise lies in equipping teams with the latest devices through flexible monthly plans.
However, INKI’s service model essentially functions as an extension of a company’s IT department.
INKI takes on full responsibility of managing a company’s entire device fleet. This measn procurement, repairs, warranty claims, upgrades and decommissioning. ,
This allows a company’s IT department to focus on critical business efforts instead of day-to-day hardware management.
Key DaaS Services:
Simplified finance and more agile IT departments: Like a true MSP, INKI helps companies be more agile and keep their costs predictable.
With a DaaS model, hardware costs are transformed from large, unpredictable capital expense (CapEx) to a fixed, predictable monthly subscription that is classified as OpEx and thus fully deductible.
Another advantage is flexibility, since companies can return devices at any time before the contract ends, in exchange for a simple flat fee.
Managed Hardware & Zero-Touch Deployment
INKI’s service includes managing a company’s devices including procurement, configuration and management, just as an MSP would manage your infrastructure.
For configuration, INKI handles all logistics with a zero-touch deployment process. Devices are shipped directly to employees and automatically enroll in a company’s device management system upon their first connection to the internet.
They are secure and ready for work immediately, with no manual setup required from your IT team.
Proactive Lifecycle & Support Services
This is where INKI truly operates as your managed service partner. INKI takes full ownership of the entire device lifecycle, offloading critical and time-consuming tasks from your IT department.
This means INKI’s team manages every aspect of your device fleet: procurement, repairs, warranty claims, replacements, and secure end-of-life disposal.
INKI provides a responsive, employee-focused support service. Our device swap service for defects or accidental damage (like drops and liquid spills) minimizes employee downtime. All support and service requests are managed seamlessly through the dedicated INKI customer app.
Asseco Group
Asseco Group is a Polish based managed service provider specialized in custom software solutions and integrations.
It is structured as a “federation” of IT companies, with each company operating independently in its target market.
Its operating model is uniquely “glocal,” leveraging specialized, often locally dominant, companies such as Asseco Poland, Asseco South Eastern Europe (ASEE), and Asseco Solutions to deliver custom services for client companies.
Their managed services offerings are deeply integrated with their extensive portfolio of proprietary, “own-made” software solutions.
Key Managed Services:
Managed Cloud and Infrastructure: Asseco provides has a rich “IT as a Service” (ITaaS) portfolio. They manage the full spectrum of infrastructure, from traditional on-premise data centers to comprehensive cloud services (public, private, hybrid, and multi-cloud).
Their portfolio includes data processing center (CPD) construction, maintenance, and operation, as well as modern cloud-based solutions like electronic signatures.
Managed Security: This is listed explicitly as “Cybersecurity and IT Security Management”, and is integrated across their infrastructure and application offerings.
Managed Application and Data: Asseco excels at developing and managing its own proprietary software, including a full range of modern Enterprise Resource Planning (ERP) software. They offer deep, vertically-integrated IT services and managed solutions for the banking , healthcare , and public administration sectors.
Atos
Atos is a Paris-headquartered global technology partner with approximately 67,000 employees operating in 61 countries.
The company provides end-to-end IT services with a distinct emphasis on managing business-critical environments, particularly in regulated and public sectors.
Their portfolio is very diverse and covers managed services, consulting, and, through their Eviden subsidiary, advanced computing, AI, and cybersecurity products.
Key Managed Services:
Managed Cloud and Infrastructure: Atos provides a full suite of “Cloud and Modern Infrastructure” services, including multi-cloud, sovereign cloud, private cloud, and edge solutions. They are a leader in the German market for Private/Hybrid Cloud Data Center Services and across Europe for Mainframes Services.
Managed Security: Atos offers an integrated suite of “Managed Security Services”, including threat detection and response, identity security, and operational technology security. They support this with a team of 7,000 cybersecurity experts across Europe and a network of Security Operations Centers (SOCs), including a new center inaugurated in Seville.
Managed Application and Data: Atos provides a full “Digital Applications” portfolio, which includes application services, digital assurance, intelligent automation, and SAP services.
Bechtle
Bechtle is a leading European IT service provider headquartered in Germany.
Bechtle combines a large “IT E-Commerce” business offering over 70,000 hardware and software products via its online portal, with a network of local “IT System Houses”. These system houses provide high-touch, vendor-neutral consulting, integration, and managed services. This combined model allows them to support clients from procurement to full lifecycle management.
Key Managed Services:
Managed Cloud and Infrastructure: Bechtle provides “Managed Multi-cloud Services”, “Bechtle Cloud Services”, and private cloud solutions, operating its own data centers in Germany (Frankfurt, Rüsselsheim). The company manages over one million IT workplaces and data center systems.
Managed Workplace: A strength of Bechtle’s model, branded as “Managed Workplace Services” and supported by their “Managed Service Desk”, which is available 24/7 in multiple languages.
Managed Application and Data: Bechtle offers “Managed platforms and applications” with a specific focus on SAP and Internet of Things (IoT) solutions.
Euvic
Euvic is a Polish-headquartered IT company that has grown into a significant international provider. With over 4,500 employees, the company is large enough to handle even the most complex business operations. However, it markets itself as being “created for IT engineers, by IT engineers”.
Euvic positions itself as a prominent, cost-effective provider of outsourced IT support and management.
Key Managed Services:
Core IT Management: This covers network management, IT security, data backups, user support, software updates, and general technology consulting.
The company explicitly offers flexible support models, including 24×7 and 8×5 patterns, to meet different business needs.
Cloud Management: Euvic provides a full range of cloud development and management services. It specializes in AWS Managed Services, Google Cloud Services, and Microsoft Azure migration and Office 365 deployment.
Application & Development: Beyond infrastructure, another strength for Euvic is custom software development and managing the full software lifecycle, from architecture and DevOps to maintenance and support.
The company also maintains a portfolio in artificial intelligence and machine learning, offering services in predictive analysis, data mining, computer vision, and NLP.
Comarch
Comarch is Central European IT software developer and that also provides managed services.
Comarch’s main business strategy is to deliver and integrate their extensive portfolio of proprietary IT products (which are widely used in telecommunications, banking, retail, and healthcare) with a comprehensive, self-owned backbone of IT infrastructure, data center, and managed services.
This allows them to offer a single point of contact for both the application and the underlying infrastructure.
Key Managed Services :
Managed Cloud and Infrastructure: Comarch provides a complete, end-to-end offering. This includes “Managed Infrastructure Services” and “Cloud Managed Services” (in Platform-as-a-Service and Infrastructure-as-a-Service models).
These services are delivered from their global network of 15 Comarch Data Centers. Their portfolio covers the full lifecycle: cloud environment design, migration, optimization, managed OS, managed database, and Comarch Disaster Recovery Center management.
Managed Network: Comarch offers a specific, deep-service portfolio. “Comarch Network Managed Services (CNMS)” provides comprehensive WAN/LAN/WLAN management, delivered either on-site or remotely from their 24/7 Network Operations Center (NOC).
Managed Application and Data: This is an essential part of their business, tied to their software. They offer “BI Managed Services” and, critically, “Managed Services” for their BSS/OSS telecom products. For the latter, they promise clients (telecom operators) up to 50% OPEX reduction and provide a 24/7/365 single point of contact.
T-Systems
T-Systems is the dedicated IT services and digital transformation subsidiary of Deutsche Telekom.
As a German-headquartered company, T-Systems is a premier European IT services provider, serving as a trusted partner to the majority of the DAX 40 companies and 100 of the Fortune 500 globally.
Their core strategy is to provide integrated IT and Connectivity from a “single source”. Their most powerful differentiator, particularly in the European market, is their deep and politically significant focus on Data Sovereignty.
Key Managed Services:
Managed Cloud and Infrastructure: This is a core strength with a unique value proposition. T-Systems provides “Managed Cloud Services” for the big 3 cloud platforms (AWS, Azure, Google) as well as their own “Open Telekom Cloud” (OTC).
They are a top choice for organizations with high data-residency requirements.
Managed Security: T-Systems provides services for ICT and operational technology systems intelligently protected and offers specific SAP Security Services.
Managed Application and Data: T-Systems has a deep and market-leading specialization in SAP. They offer a full “End-to-End Portfolio” for SAP, including “SAP AMM Services” (Application Maintenance and Management), S/4HANA Transformation, and advisory for RISE with SAP.
