[BPC Case Study] How INKI is helping a global fintech giant

Who is BPC?  

BPC is a Swiss fintech giant with global reach. 

With a footprint spanning 140+ countries BPC enables real life transactions with their banking – payments – commerce platform. Headquartered in Switzerland, BPC serves customers across Europe, the Americas, the Middle East and Africa as well as Asia. 

Why BPC, a payments company with global reach, chose INKI’s DaaS model  

As a global leader in the highly regulated payments industry, BPC’s device acquisition and management strategy needs to be not just robust, but also scalable, secure, and financially predictable. 

Before working with INKI, BPC found that the traditional method of purchasing and managing devices generated various problems such as unpredictable costs, a heavy administrative burden on their IT team, and a fragmented approach to device acquisition and management. 

BPC chose INKI’s Device-as-a-Service (DaaS) model to solve these core issues. The key drivers behind this strategic decision were: 

Cost Predictability and Financial Efficiency: Shifting from large, sporadic capital expenditures to a predictable operational expense model allowed BPC to budget more effectively. This was immediately beneficial during a scheduled, phased refresh of their device fleet, which was executed without the financial strain of a massive upfront investment. 

Enhanced Scalability and Operational Focus: BPC offloaded their device lifecycle management over to INKI’s DaaS model, from procurement and setup to repairs and secure disposal. This freed up BPC’s internal IT team to focus on strategic priorities. 

Robust Security and Compliance: In the fintech space, adherence to standards like ISO 27001 and SOC2 is paramount. INKI’s devices and unified dashboard are already configured to be compliant with ISO 27001 and SOC2, which greatly simplifies the work required for BPC to add a new device to their fleet. 

What can you tell us about BPC and what do you do? 

 
BPC Group is a global company with almost 30 years of experience in the payments and digital solutions industry. Our subsidiary, Radar Payments (also known internally as Radar IT Support), focuses on SaaS-based payment processing services for banks, fintechs, and large enterprises worldwide. Personally, I am involved in IT Operations and User Access Management, ensuring that our infrastructure, security, and compliance processes are reliable and audit-ready. This includes managing endpoint devices, identity management, and secure access controls across the organization. 

How did your company manage devices before INKI? Buying, selling, managing, installing MDM, handling warranties. 

 
Before adopting INKI’s Device-as-a-Service (DaaS) model, we handled devices in a more traditional, fragmented way. We purchased hardware directly from vendors, managed warranties manually, and handled replacements on a case-by-case basis  

What specific business needs convinced your company to switch to INKI’s DaaS model? 

 
The key drivers were scalability, cost predictability, and compliance. 

Can you describe a specific situation where DaaS was particularly beneficial to your company’s business? 

 
With INKI’s DaaS model we were able to replace our device fleet in a scheduled and cost-efficient way. Instead of making large upfront investments and dealing with unpredictable replacement cycles, we could plan the renewal in phases, aligned with budget and operational needs. This reduced financial pressure, optimized costs, and ensured that our employees received up-to-date and secure devices without disruption to daily operations. 

Looking into the future, how does INKI’s DaaS model support your growth plans or technology needs? 

 
Looking ahead, our business growth relies on flexibility, compliance, and operational efficiency. INKI’s DaaS model ensures that we can support hybrid and remote workforces securely, keep devices compliant with evolving standards like ISO 27001 and SOC2, and adapt to rapid changes in technology without large capital expenses. It provides us with a predictable, scalable way to manage our IT assets, enabling the company to focus on innovation and customer service instead of hardware logistics.